Create an Account and Save Your Login Details
Start by opening the account creation page in the VPNWailian user dashboard. Enter the username and password you want to use, then submit the form as instructed. No email address is required. Choose a username you can recognize, and consider using a password manager to generate and save a unique password. Don’t reuse a password from another site. Before submitting, check your entries, especially for details autofilled from another account.
Once complete, check that the dashboard has opened your signed-in account page, or follow the instructions to return to the login page. Save your username and password before continuing to choose a plan. You’ll use this same account to get a client, check orders, update your subscription, and submit support tickets. When switching devices, sign in to your existing account rather than creating another one.
If you’re still on the form after submitting, read the hints beside the fields and check whether your username is available and your password meets the requirements. Don’t keep submitting the form repeatedly. If you already have an account, sign in and continue to the next step. For account help, see FAQs.
Choose a Plan and Confirm Your Payment
Open the plans section in the user dashboard and consider how you’ll use the service. If you regularly use AI tools, work with business files, or stream video, choose a monthly subscription based on your typical data use. If your usage is less predictable, consider a data plan that lasts until you use it up and never expires. Check the data allowance and billing terms before the price; there’s no need to compare every server type during initial setup.
Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on your activation date, not on the first of each calendar month. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Data plans are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB; they last until used and never expire. For a detailed comparison, visit the plans and pricing page, then return to the dashboard to choose a plan.
After choosing a plan, check the plan name, amount, and data allowance on the order before paying as instructed. Alipay, WeChat Pay, and USDT are supported. For USDT, follow the transfer network and payment details shown on that specific order. After paying, return to the user dashboard to check the order status. Don’t assume your plan is active just because the payment page closed.
If the payment hasn’t appeared in the dashboard yet, keep your order details and check the order section again. Don’t pay a second time for the same order while it’s pending. VPNWailian offers a 14-day no-questions-asked refund; see the refund policy for details. Once your plan shows as active, get your subscription.
Get Your Subscription and Prepare the Client
Open the account overview in the user dashboard. Check your current plan, remaining data, and the status shown on the page, then look for the subscription or import option. The subscription URL lets a client load the server configurations available to your account. It isn’t a regular webpage to open in a browser or an installer for the client.
If the dashboard offers an import option for the client you’ve installed, use it if possible. Your browser may ask whether to open an app. Check that the app name matches the client you intend to use before continuing. When the app opens, review the name in any prompt to add a subscription or configuration, then save it. If nothing happens, return to the dashboard, copy the subscription URL, and add it manually as described in the next section.
To import manually, use the dashboard’s copy button to copy the full URL, then paste it into the client’s “Subscription URL” or “URL” field. Don’t paste it into a “Local file” option or use the dashboard login page address as the subscription URL. Check that the URL is complete from beginning to end and doesn’t include extra spaces, line breaks, or explanatory text. Save and update the subscription; the client should then show a list of available servers.
Your subscription URL is sensitive account information. Don’t post it in public forums, screenshots, or support ticket messages. Before sharing a screenshot of a problem, hide the full URL and its parameters. If the configuration won’t update, first check your plan status and network connection, then see the troubleshooting guide for subscription update issues. Don’t give the URL to an unfamiliar site for testing.
Import a Client for Your Device
In the user dashboard’s downloads section, select the platform you’re using. After signing in, you can get a client for Windows, macOS, Android, or Linux. Installing a client doesn’t activate your plan, so check your subscription status before connecting. The dashboard displays the iOS option based on your plan status. The steps below cover common import paths for each system. We don’t provide direct installer links, and you don’t need to download installers from unknown search results.
Windows: Add a Subscription or Configuration
Install and open the Windows desktop client provided in the dashboard. On first launch, Windows may ask for network access or other permissions. Check that the program is from the expected source, then follow the client’s prompts. Look for “Subscription,” “Configuration,” or “Profiles” in the sidebar or settings. Choose the option to add a remote configuration, paste the subscription URL copied from the dashboard into the URL field, enter a name you’ll recognize, and save.
After saving, update or refresh the configuration and wait for the server list to appear. Then select it as the active configuration. Adding a configuration alone usually doesn’t route browser traffic through the proxy. Next, start the connection and enable the system proxy or the equivalent traffic routing mode as described by the client. For your first connection test, keep the default rules. Changing DNS, routing, and proxy mode at the same time makes it harder to identify the cause of a problem.
macOS: Import and Select the Configuration
Use the macOS desktop client provided in the dashboard. Once installed, open it from Applications and grant permissions as prompted. The menu bar icon and main window may serve different purposes: manage subscriptions and servers in the main window, and use the menu bar to check status or switch connections. Start in the main window, find configuration or subscription management, choose the option to add by URL, paste the subscription URL, and save and update it.
When the update finishes, check that the new configuration is selected, then choose a server. If the client asks to add a network configuration or enable a helper component, make sure the prompt matches what you’re doing before continuing. Then check the client’s connection toggle and system proxy status. Seeing a menu bar icon alone doesn’t mean the client is routing your traffic. Keep the default routing rules and continue to the connection check.
Android: Save the Subscription and Allow VPN Access
Get the Android client from the dashboard and install it. Open the app and look for “Subscription Management,” “Configuration,” or an add option. Choose import from URL, enter a configuration name, and paste the complete subscription URL. Save it, update the subscription, and return to the server list to check that it has loaded. If you use the dashboard’s app import feature, confirm in the client that the configuration is saved and selected.
When you connect, Android will ask for permission to set up a VPN connection. Check that the request comes from the client you just installed, allow it, and return to the app to check the connection status. If it works in the foreground but often disconnects in the background, check the app’s background activity restrictions in Android’s battery settings. The setting location varies by device; you don’t need to change every battery-saving option before installing. For more detailed instructions, see the complete Android VPN setup guide for beginners.
iOS: Install and Import from the Dashboard
In the user dashboard’s downloads section, select iOS and follow the client option shown on the page. The dashboard displays this option based on your plan status, so don’t use installation steps meant for another platform. If the dashboard says you need an active plan, return to the account overview and check your status before continuing. After installing the client, return to the dashboard and use the matching import option, or choose Add by URL on the app’s subscription or configuration page.
After saving and updating the subscription, select the relevant configuration and server, then connect. iOS may ask for permission to add a VPN configuration; check the app name and follow the system prompts. If your device already has other VPN configurations, make sure the client you’re testing is the one currently enabled, and avoid managing multiple apps at once. Once connected, check that the app you need actually works; don’t rely on the status bar icon alone.
Connect to a Server and Check Your Exit Location
Return to the client’s server list and choose a location based on what you want to do. For AI tools, check which regions the service supports. For streaming, choose a server in the region of the content you want to access. For remote work, favor a connection that can reliably handle meetings and collaboration. Locations, server types, and app rules each play a role. When getting started, focus on one use case rather than changing several settings at once. To compare options, see the server list.
Select a server and connect. On desktop, also check that the system proxy or equivalent routing feature is enabled; on mobile, confirm that VPN access is allowed. First check the client configuration, selected server, and any error messages, then open a browser and visit a site you want to use. Note that with rule-based routing, local sites may still connect directly. This is expected and doesn’t mean you need to route all traffic the same way.
Next, check your actual exit location. You can see the network location recognized by a service on its region or account security page. If you use an existing IP lookup site, make sure the lookup request itself goes through the proxy. Different requests may match different rules, so one lookup result doesn’t represent every app. Finally, open the AI tool, streaming service, or work app you actually need and try it out to confirm you can sign in, load content, or continue a session.
If a website works in your browser but an app doesn’t, first quit and reopen the app, then check its proxy settings and the client’s routing rules. Some apps don’t follow the system proxy and may require a different traffic routing mode in the client. Follow the client’s documentation to decide whether to enable it. If no websites open, disconnect the client and check your local network first, then check the subscription and server. This helps distinguish a basic network issue from a server issue.
For ongoing problems, note your operating system, client name, location and server type, affected app, and steps you’ve already tried. Hide account and subscription details in screenshots. For straightforward issues, start with the FAQs. If you can’t connect, disconnect frequently, or have DNS issues, work through the troubleshooting guide. If the issue persists, submit a support ticket in the user dashboard.