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Regions

Regions and Route Types

This directory helps you understand how regions and route types fit together; it is not a live status panel. See your account panel and client subscription for the full list of available routes and names.

How to read the table: First check which countries or regions your target service supports, then review the available cities and route types. City names indicate approximate exit locations; they do not identify an app’s data center or guarantee the same route from your location every time.

Streaming availability is marked as “verify after connecting.” Reaching a video platform’s homepage does not mean your account region, content rights, playback device and current exit all meet its playback requirements. Use the table as a regional route reference, not a substitute for checking access in practice.

Regional Route Reference · Check the Panel for Available Options
Country / Region	City	Route Type	Streaming Availability
Asia-Pacific
Singapore	Singapore	IEPL	Verify after connecting
Japan	Tokyo	Relay	Verify after connecting
Japan	Osaka	Direct	Verify after connecting
Hong Kong	Hong Kong	IEPL	Verify after connecting
South Korea	Seoul	Relay	Verify after connecting
Australia	Sydney	Direct	Verify after connecting
New Zealand	Auckland	Relay	Verify after connecting
Malaysia	Kuala Lumpur	Direct	Verify after connecting
North America
United States	Los Angeles	Direct	Verify after connecting
United States	Seattle	Relay	Verify after connecting
United States	New York	Relay	Verify after connecting
Canada	Toronto	Direct	Verify after connecting
Europe
Switzerland	Zurich	Relay	Verify after connecting
France	Paris	Direct	Verify after connecting
United Kingdom	London	Relay	Verify after connecting
Germany	Frankfurt	Relay	Verify after connecting
Netherlands	Amsterdam	Direct	Verify after connecting
Sweden	Stockholm	Direct	Verify after connecting
Italy	Milan	Relay	Verify after connecting
Spain	Madrid	Direct	Verify after connecting
Other Regions
Brazil	São Paulo	Relay	Verify after connecting
Argentina	Buenos Aires	Direct	Verify after connecting
South Africa	Johannesburg	Relay	Verify after connecting
United Arab Emirates	Dubai	Relay	Verify after connecting

On narrow screens, scroll horizontally within the table. The directory does not show latency, load or bandwidth figures.

Choosing a Region Is About More Than Distance

Asia-Pacific routes are a useful starting point for nearby regions, but shorter physical distance does not always mean faster app response. Your local carrier’s peering, the content delivery network used by the target site and your current connection all affect the experience. North American and European routes may suit services that require an exit in those regions. Use other regions when you have a specific location requirement; there is no need to add extra hops just to change your location.

It’s also worth testing different cities within the same country. Apps may assign different service endpoints based on your exit IP, but city names only help narrow down your options. If the target service has no regional restrictions, keep one route that works well for everyday use and choose a backup with a different path. This makes it easier to tell whether an issue comes from the app, the exit or your local network than frequently switching countries.

Route Overview

IEPL, Relay and Direct Routes: What’s the Difference?

Route names describe how traffic is carried, not how well a route performs. Consider your exit region, time of use and app requirements when choosing.

IEPL

For Consistent Connections

IEPL stands for International Ethernet Private Line. It typically uses dedicated cross-border transmission resources to connect networks in different regions. For a subscription service, an IEPL label means that this type of transmission resource is used along the route; it does not mean each user has a dedicated line or that every link from your device to the destination website is private. Your home connection, Wi-Fi and the public internet beyond the exit still contribute to the final connection.

This route type may suit tasks where continuity matters, such as long meetings, remote desktops or extended use of AI tools, and can be compared with other routes during peak evening hours. Dedicated transmission resources are generally more complex to procure and maintain than ordinary public internet transit, with costs tied to transmission resources and route management. Higher costs do not mean a route will always be faster for every use case. Test it with your own apps rather than choosing by the route name alone.

Relay Routes

Compare the Entry Route

A relay route sends traffic to an intermediate access node first, which then forwards it to the destination exit. The extra hop provides an alternative routing option between your local connection and an overseas exit; it is not simply an added step. If your local network has a poor direct path to a particular region, a suitable relay entry may improve the connection. If the existing public internet route already works well, a relay may offer no advantage.

Relay routes can suit everyday browsing, video playback and apps that need a consistent exit region. Costs may include entry servers, forwarding resources and exit maintenance; the relay label alone does not tell you how its price compares with other route types. If performance varies, compare route types within the same exit region first, rather than changing both the country and route. This makes results easier to interpret and helps you keep an effective route for regular use.

Direct Routes

Judge by the Actual Route

A direct route typically connects the client straight to an overseas access point without an additional service-side relay entry. “Direct” does not mean there are no other network devices between your device and the target app, nor does it mean app traffic avoids a proxy. Data still travels through your local carrier, international peering and the exit network, so performance depends more on the condition of those public internet paths at the time you connect.

When routing from your local network to the target region is suitable, a direct route can work well for browsing, research and collaboration tools. It typically avoids the procurement costs of an additional relay layer, but still involves costs for exit servers, network transit and maintenance. This does not indicate how resources are allocated in any specific plan. Test again during peak evening hours or after changing networks. If only the direct route has issues, keep the exit region the same and compare relay or IEPL routes.

Choose by Use Case

Choose a Route for Your Task

Start by confirming that your app works, then compare connection consistency. Different tasks can use different exits; there is no need to route everything through the same connection.

Everyday Browsing

For browsing, check that pages load fully, images and attachments open correctly, and visits do not repeatedly stall or retry. If the target site has no specific regional requirements, compare a relay or direct route in a nearby region. Don’t choose based only on a single client test: webpages may load resources from other domains, and reaching the homepage doesn’t confirm that login, search and downloads all use the same path.

If text appears but images stay blank, first check whether your routing rules are missing domains the page relies on, then decide whether to try another route. You can use local direct connections for local services according to your client rules and your chosen exit for international sites. This avoids unnecessary traffic forwarding and keeps your routing clear.

Streaming

Before streaming, confirm the program’s region, then check your account plan, device and playback settings. Platforms such as Netflix and Disney+ may determine available content based on your exit IP, account region and licensing arrangements. A successful connection does not guarantee a particular catalog or picture quality. Compare relay and other routes within your chosen region, then judge by actual playback; seeing a program’s artwork is not enough to confirm access.

Continuous playback is a better measure of everyday performance than a brief buffer after seeking. If picture quality keeps dropping, first rule out Wi-Fi congestion and background downloads on the same device, then compare a backup route in the same region. After changing exits, an app may retain its previous session. Stop playback or reopen the app, then check whether its detected region has updated.

AI Tools

Before using AI tools such as Claude, check the platform’s supported regions and account requirements. Network connectivity only addresses data transport; it does not replace account review or change the platform’s terms of use. Once you’ve chosen an eligible region, keep a consistent exit where possible. Avoid switching countries repeatedly during an active session so your login and requests use a consistent network environment.

Test the full workflow: sign in, submit a request and read the complete response—not just load the homepage. Tasks involving uploads or extended content generation also depend on connection continuity; compare IEPL with a relay route in the same region. If the homepage loads but requests fail, check your account status, the service’s error message and your client’s routing rules. Don’t assume every error is caused by route speed.

Gaming

Games depend more on responsive interactions and consistent packet delivery than on webpage download performance. First identify the game server’s region, then confirm that game traffic actually uses the client’s proxy route. Some games and launchers communicate differently from browsers, so browsing international websites successfully does not confirm that the game uses the same exit.

Keep the game server and local network unchanged while comparing routes to reduce unrelated variables. If the client or game’s connection method is incompatible, changing the exit region may not help. A network acceleration subscription and a service specifically designed to optimize routes for particular games are different products; don’t expect every game to improve. Choose based on whether you can log in, join an actual match and interact consistently.

Remote Work

For work, distinguish between meetings, remote desktops and file collaboration. In meetings, check for choppy audio and video interruptions; with a remote desktop, check input response; for file collaboration, confirm that uploads and saves complete. Start with the region used by your team’s usual services, then compare IEPL and relay routes. Test on the same network you’ll use before an important meeting.

If your work device already has a corporate network client, follow your organization’s network policies first and confirm whether both connections can be used at the same time. This helps avoid conflicts in routing and domain resolution. Keep a tested route during important work, and switch to a backup only if needed. Unlimited devices does not mean each device has a separate data allowance; check your plan for its allowance.

Before You Connect

From Choosing an Exit to Testing Your App

Keeping test conditions consistent makes it easier to find a route that suits your task than switching through a long list of routes.

Update Your Subscription, Then Check Routing

Sign in to your account panel to get client and subscription details. After importing them, use the client’s subscription update feature and confirm that the current route list has loaded. Find client downloads on the panel download page. Clients are available after sign-in for Windows, Android, macOS and Linux; the iOS option is shown in the panel based on your plan status. For setup instructions, see Getting Started.

After choosing an exit, check that the target app uses the intended route. In rule-based mode, different domains may use the proxy or a local direct connection. Global proxy mode does not replace checking system permissions and app settings. Quantum encryption and route selection are separate settings; don’t use a security option’s name to infer the exit region or transmission performance.

Test with Real Tasks

Keep your local network, target service and steps the same; change only the route. For browsing, test login and resource loading; for streaming, test actual playback; for work, test a sustained meeting or file save. If changing local networks resolves the issue, investigate the original connection first. If only one app fails while others work, check that app’s region, account or routing requirements.

Avoid switching countries after every brief wait. A change of exit may cause the target service to recheck your session and make troubleshooting harder to reproduce. Once you find a suitable route, save it as a favorite in the client and note which apps and times it works for. Check peak-hour performance during the hours you actually use the service; daytime results are no substitute for evening testing.

Need Help? Share Details That Help Pinpoint the Issue

If the same issue persists, use a support ticket in your account panel to share the platform, client message, connection type, route name, time of the issue and target app. Also note whether you compared another route in the same region. Hide account details in screenshots, and never share your password, full subscription URL or other access credentials.

For further troubleshooting, see the troubleshooting guide. For account and billing details, visit the FAQ. VPNWailian offers a 14-day money-back guarantee; see the refund policy for details. To decide whether the service suits your network, test it with your actual tasks rather than relying on coverage or route names alone.